About

Every roster tool tells you when you're short. Shiftly fills the gap.

Shiftly gives Australian venues rostering, timesheets and award pay for free, and, with On-Demand coming soon, will fill the shifts nobody could cover from a pool of on-demand workers in the same tool.

What is Shiftly

A free workforce platform that also fills your open shifts

Shiftly is a free workforce management platform for Australian shift-based businesses. Rostering, timesheets, leave and award pay cost nothing, and Shiftly On-Demand, coming soon, will fill the open shifts nobody covers.

ABN

26 672 118 464

Started

2026, Brisbane, Queensland

Founders

Milan van Niekerk and Beth Poultney

Serves

Venues across Australia

On-Demand

Coming soon, starting in Sydney

Apps

The web platform, Shiftly Go and Shiftly Me

Why two hospitality workers built a roster tool and gave it away

Beth and Milan had stood on both sides of that gap, so in 2026 they started building the thing that closes it. The free platform launched in March 2026, and the marketplace is next, starting in Sydney.

Both sides of the same gap

A backpacker lands in Sydney for a month and wants bar shifts, not a job. Across town a pub needs a glassy for one busy Saturday and does not want to hire anyone to get it.

Venues are the hard side

You are asking an owner to let a stranger behind the bar. Signing up on the off chance of posting a shift one day is not worth the effort, because venues do not know yet what they are going to need.

Come for the tool, stay for the network

So the order changed. Build a roster and award-pay tool good enough to use every week, hand it over free, and earn the trust first. When a shift on that roster goes unfilled, offer to fill it.

Timeline

The Shiftly story

Three dates cover what Shiftly has shipped and what is coming.

1

2026: Shiftly starts in Brisbane

Beth and Milan set out to build an on-demand labour marketplace for hospitality. The free rostering tool gets added to the plan once it becomes clear venues will not sign up to a marketplace on its own.

2

March 2026: the free platform goes live

The web platform, Shiftly Go for managers and Shiftly Me for staff launch together. Rostering, timesheets, leave, onboarding and award interpretation, free, with no per-employee fee.

3

Next: On-Demand opens in Sydney

The marketplace opens to Sydney venues first, hospitality first. Other regions follow as the worker pool grows.

Pricing

Why is Shiftly free?

Because the software is how Shiftly earns the right to fill your shifts. Rostering, timesheets, leave, onboarding and award interpretation cost nothing, for any number of staff and any number of sites. There is one place Shiftly makes money: a venue fills a shift through On-Demand and pays for the hours worked, super on top, an 8% service fee and a $1 super processing fee, and the shifter pays Shiftly 8% too.

$0

Workforce management

Rostering, timesheets, leave, onboarding and award pay, for any number of staff and sites.

8%

On-Demand service fee

Charged to the venue only when a shift is filled, on top of the hours worked and super. The shifter pays 8% too.

Per-employee pricing punishes the venues that hire the most casuals, which are the same venues with the most shifts they cannot cover. Take the fee away and those venues get onto one roster. An open shift on that roster is the moment on-demand cover is worth something. A venue that never uses it never pays. The pricing page has the full model, and the on-demand marketplace page covers how a shift gets filled.

Plain terms

What Shiftly is not

Three things people mix up about Shiftly, set straight.

Not a payroll provider

Shiftly works out what each shift costs under the award and sends the timesheets and pay data to your payroll software. Xero is included free. You check the numbers and run the pay run.

Not a labour-hire agency

Shifters are independent contractors, engaged by your venue directly. Shiftly handles the payment through the platform. We do not employ the worker and we do not place staff for you.

Not any other Shiftly

This Shiftly is Australian and lives at shiftly.au. The driver apps and car-dealer software that share the name have nothing to do with us.

Partners and support

Who we work with, and how to reach us

An industry body that keeps us honest on the award, and support answered by people in Australia.

Restaurant & Catering Association partner

Shiftly is a partner of the Restaurant & Catering Association, the national body for Australian restaurants, cafes and caterers. It puts the free rostering and award-pay tools in front of R&CA member venues, and it keeps us close to the operators whose award questions we have to answer. The R&CA mark sits next to the Shiftly logo in the footer of every page.

Support answered in Australia

EmailContact formHelp centre

Support is handled by the Shiftly team here, by email. Start at the contact page to get a reply from a person, or go straight to the help centre for setup guides on rostering, timesheets, award interpretation and the Shiftly Go and Shiftly Me apps.

Shiftly is also listed as Shiftly Australia on Capterra.

FAQ

Questions people ask about the company

Ownership, location, availability, and what Shiftly does and does not do.

  • Shiftly is owned and run by its two founders, Milan van Niekerk and Beth Poultney, who started the company in Brisbane in 2026 (ABN 26 672 118 464). It is bootstrapped. Shiftly also trades as Shiftly Australia on LinkedIn and on software review sites.

Run your venue, not the roster

Set up free rostering, timesheets and award pay today, and be first in line when on-demand cover opens in your city.