For restaurants

Free restaurant rostering, split shifts priced in

Shiftly is free rostering, timesheet and award pay software for Australian restaurants. It applies the Restaurant Industry Award (MA000119) or the Hospitality Industry (General) Award (MA000009) to every shift, including split shift allowances, evening loadings, weekend penalties and the 25% casual loading, and soon will fill open floor and kitchen shifts with on-demand staff.

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Restaurant team during service

Lunch and dinner split shifts

A full-time or part-time waiter who works 11am to 3pm and comes back at 5:30pm has worked a split shift. Under MA000009 a break of 2 to 3 hours attracts an allowance of $3.69 for the day, and more than 3 hours attracts $5.60 (clause 26.14). Miss it and you have underpaid every split in the week.

Two awards, two sets of rates

A restaurant that is not part of a hotel or pub is usually covered by the Restaurant Industry Award (MA000119). A restaurant inside a pub or hotel sits under the Hospitality Industry (General) Award (MA000009). The penalties differ, and a venue needs the right one on every shift.

Wage cost per service

Front of house and kitchen sit on different classifications, dinner service runs into the 7pm-to-midnight loading, and the owner needs to know what Saturday dinner cost as a share of what it took, not a month later on the P&L.

Rostering

Lunch and dinner services from a template, checked before they go out

Save your standard week as a template, copy it forward, then drag extra floor staff onto Friday and Saturday dinner. Shiftly blocks double-bookings between floor and kitchen, warns when a shift lands on someone's unavailable day, and shows what each shift costs before the roster reaches anyone's phone.

More about rostering
Close-up of the Shiftly roster grid with a 4pm to 7pm shift for Stephen Ocasio and an open shift card being dragged into a slot

Award pay

The split shift, the Saturday dinner and the chef's classification, each at the right rate

Set each person's award, classification and employment type once. Shiftly then works out every shift as you roster it: the $2.95 loading on each hour after 7pm, 175% for a casual on Sunday, 250% on a public holiday, and overtime past 38 hours. The breakdown is on the shift card before you publish, and the same rules run on the approved timesheet.

  • Split shift allowances applied automatically
  • Restaurant Award and HIGA both supported
More about award interpretation
Shiftly create shift form for a barista with a cost breakdown of weekday and late night rates plus 12% super, totalling $257.76

Timesheets and job costing

What Saturday dinner actually cost, by area

Staff clock on and off in the Shiftly Me app with their location checked, so a service that ran forty minutes over is paid for forty minutes over. Managers approve timesheets in a tap and approved hours sync to Xero as a pay run with the award applied. Tag shifts by floor, kitchen and bar, and job costing reports each one's wage cost for the week, so you can see labour as a share of takings while there is still time to change next week's roster.

More about job costing
Shiftly timesheet for a waitstaff shift showing total, paid and break hours, the effective hourly rate and a cost breakdown with super

On-demand cover

Booked out on Saturday, and a section waiter has just pulled out

Mark the shift open and Shiftly offers it to your own available staff first. Soon, restaurants will be able to post the same shift to Shiftly On-Demand, where independent shifters with an ABN accept it directly. You pay for the hours worked plus Shiftly's fee, with no agency markup, and because shifters work for themselves there is no payroll to run for the cover. Shiftly moves the payment from your restaurant to the worker.

  • On-demand cover is coming soon
  • No agency fees, no payroll for temporary cover
See how on-demand cover works
Shiftly On-Demand app on two phones, one with a Sydney map of shifts priced by the hour and one with a waiter shift card to save or skip
“I've really enjoyed using Shiftly, it's not often you come across a premium rostering system that is completely free. ... Highly recommend these guys and this software.”
Vidushka VithanageOwner, Stack'd Burgers, Mascot

Roster your restaurant for free, from this week's services

Bring your staff across from Deputy, Xero or a CSV, pick the Restaurant Award or HIGA and publish your first roster before the next dinner service.

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Features

Explore more of Shiftly

Employee rostering

Easily plan shifts, publish rosters, sync timesheets and export in seconds, with no spreadsheets and no stress. Stay in control and keep payroll running smoothly with Shiftly.

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Award interpretation

Wages, penalties, allowances and overtime worked out for every shift, using award rates loaded from Fair Work Commission data, to support your payroll.

Read More

Award-based timesheets

Pay is worked out from each employee's award, approved hours are captured, and everything syncs to Xero ready for your pay run.

Read More

Running a cafe or a pub instead?

Shiftly handles early-start loadings for cafes and late-night loadings for pubs and bars too. See the hospitality overview, or book a demo and we'll walk through your venue.

Hospitality overviewBook a demo
FAQ

Restaurant rostering, answered

  • Restaurants, cafes and catering businesses that are not part of a hotel, pub or club are generally covered by the Restaurant Industry Award 2020 (MA000119). A restaurant that operates inside a pub or hotel is covered by the Hospitality Industry (General) Award 2020 (MA000009). Both set a 25% casual loading and penalties for weekends, public holidays and evening work. Shiftly supports both as built-in awards, with rates loaded from Fair Work Commission data, and you choose the one that applies when you set up each employee.