Add or manage a business

Manage your business or add a new business to your organisation account

Overview
Navigating to All Businesses

Start by navigating to host.shiftly.au/ or

  1. Open the account dropdown in the top-right corner of your dashboard
  2. Select ‘Account management
  3. On the account management screen, press ‘All businesses
Adding another business

If your organisation operates more than one business you can add this by navigating to the ‘All businesses’ screen.

  1. Navigate to ‘All businesses’ screen
  2. Click ‘Add business’ in the top-right corner
Step 1: Enter your Business Name

To get started, enter the name your business is recognised as under its ABN.

  1. Enter your Business name
  2. Click ‘Continue’
Step 2: Select your industry awards

Shiftly uses industry awards to ensure your business is set up correctly for compliance with Fair Work regulations. Awards help us determine:

  • The correct hourly rates
  • The employee’s level or classification
  • The relevant stream or role type

Setting the correct award now avoids pay errors and ensures Shiftly can calculate rates and shifts correctly from the start.


To complete this step:

  1. Select the industry awards that cover your workforce
  2. Click ‘Continue

⚠️  As the host, you're responsible for selecting the correct award. If the wrong award is applied, you may be held legally accountable for underpayment or misclassification.

👉  Not sure which award applies to your business?

Use the Fair Work Ombudsman’s Award Finder to check. If you’re still unsure, speak with your bookkeeper or accountant before proceeding.

Step 3: Add your venue’s physical location

Shiftly requires your venue’s primary address to complete your account setup. This location will automatically be named after your business. You can edit it later from your location profile via ‘Locations’ tab if needed.

To complete this step:

  1. Select your timezone
  2. Enter your street address
  3. Fill in your suburb, state, and postcode
  4. Click ‘Continue’

👉  Does your business have multiple physical locations?

Start by adding your first one. Then refer to our add or edit physical locations guide to set up the rest.

In this Article

Overview

Navigating to All Businesses

Adding another business

Step 1: Enter your Business Name

Step 2: Select your industry awards

Step 3: Add your venue’s physical location